What is Cloudflare and why is it blocking Radiosity access

Moderator: webmaster

Satellite
Reseller
Reseller
Posts: 13
Joined: Fri Aug 19, 2016 3:52 pm

What is Cloudflare and why is it blocking Radiosity access

Postby Satellite » Tue Apr 24, 2018 12:29 pm

The following message is appearing when starting Radiosity on a Mag 254, 256 or 322

When accessing with a Mag the following message appears.

Error 526 Ray ID: 41097aff6e633ade • 2018-04-24 15:07:36 UTC
Invalid SSL certificate

What can I do?
If you're a visitor of this website:

Please try again in a few minutes.
If you're the owner of this website:

The SSL certificate presented by the server did not pass validation. This could indicate an expired SSL certificate or a certificate that does not include the requested domain name. Please contact your hosting provider to ensure that an up-to-date and valid SSL certificate issued by a Certificate Authority is configured for this domain name on the origin server. Additional troubleshooting information here.

Note: a screen shot of this message is attached to a support ticket from last week (no response yet)

Trying to access Radiosity with browser the following appears. (t message is not correctt.he

This page (https://radiosity.sx/) is currently offline. However, because the site uses Cloudflare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by Cloudflare | Hide this Alert




This is affecting about 20% of the mag units on my reseller panel.

For the last 2 weeks i have been unable to add any new users to my panel using mag boxexs

The only upside is that a good number of those affected also on Roku boxes and we were able to transfer the service over to their Roku boxes.

I have several support tickets from last week with a screen shot attached. for your information

User avatar
myfishtv
Reseller
Reseller
Posts: 1864
Joined: Thu May 07, 2015 7:09 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby myfishtv » Tue Apr 24, 2018 12:32 pm

first i would make sure you mag firmware is update. so update your firmware and that may fix the problem

Satellite
Reseller
Reseller
Posts: 13
Joined: Fri Aug 19, 2016 3:52 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby Satellite » Tue Apr 24, 2018 6:05 pm

Firmware is latest

Brand new mag 254s with latest software are blocked

do you know what cloudflare is?

User avatar
myfishtv
Reseller
Reseller
Posts: 1864
Joined: Thu May 07, 2015 7:09 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby myfishtv » Tue Apr 24, 2018 7:28 pm

try googling couldflare.

if you want more personal help with this issue send me a pm

User avatar
admin
Honored
Honored
Posts: 491
Joined: Thu May 07, 2015 6:55 pm
Contact:

Re: What is Cloudflare and why is it blocking Radiosity access

Postby admin » Wed Apr 25, 2018 4:58 pm

Satellite wrote:The following message is appearing when starting Radiosity on a Mag 254, 256 or 322

When accessing with a Mag the following message appears.

Error 526 Ray ID: 41097aff6e633ade • 2018-04-24 15:07:36 UTC
Invalid SSL certificate

What can I do?
If you're a visitor of this website:

Please try again in a few minutes.
If you're the owner of this website:

The SSL certificate presented by the server did not pass validation. This could indicate an expired SSL certificate or a certificate that does not include the requested domain name. Please contact your hosting provider to ensure that an up-to-date and valid SSL certificate issued by a Certificate Authority is configured for this domain name on the origin server. Additional troubleshooting information here.

Note: a screen shot of this message is attached to a support ticket from last week (no response yet)

Trying to access Radiosity with browser the following appears. (t message is not correctt.he

This page (https://radiosity.sx/) is currently offline. However, because the site uses Cloudflare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by Cloudflare | Hide this Alert




This is affecting about 20% of the mag units on my reseller panel.

For the last 2 weeks i have been unable to add any new users to my panel using mag boxexs

The only upside is that a good number of those affected also on Roku boxes and we were able to transfer the service over to their Roku boxes.

I have several support tickets from last week with a screen shot attached. for your information


Try using https://www.radiosity.sx in url field...note that you must write "https://www." before the domain name "radiosity.sx"

--
Admin

Satellite
Reseller
Reseller
Posts: 13
Joined: Fri Aug 19, 2016 3:52 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby Satellite » Thu Apr 26, 2018 4:52 pm

We are using https://radiosity.sx now

The cloudflare would appear to be a service that radiosity is using as a security screen.

It seams to have misfired and black listed a range of Mag Mac addresses.

can you confirm that the radiosity server is subscribing to the cloudflare Service

if so can the black list be edited.

User avatar
admin
Honored
Honored
Posts: 491
Joined: Thu May 07, 2015 6:55 pm
Contact:

Re: What is Cloudflare and why is it blocking Radiosity access

Postby admin » Thu Apr 26, 2018 8:25 pm

Look,

I meant https://www.radiosity.sx NOT https://radiosity.sx
Can you see the difference ("www")?

put it right I wrote above please

--
Admin

Satellite
Reseller
Reseller
Posts: 13
Joined: Fri Aug 19, 2016 3:52 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby Satellite » Sat Apr 28, 2018 7:28 pm

You are absolutely correct thank you

the strange part is that for many boxes for many months https:// radiosity.sx worked well.

Thank you for the information problem solved

Satbum
Master
Master
Posts: 141
Joined: Thu May 07, 2015 7:09 pm

Re: What is Cloudflare and why is it blocking Radiosity access

Postby Satbum » Mon Apr 30, 2018 6:59 am

Satellite wrote:You are absolutely correct thank you

the strange part is that for many boxes for many months https:// radiosity.sx worked well.

Thank you for the information problem solved


Thanks for coming back with clarification of the fix...


Return to “MAG250/254”

Who is online

Users browsing this forum: No registered users and 1 guest