Tech support

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yodelite
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Tech support

Postby yodelite » Fri May 29, 2015 8:09 pm

I am able to hear but I have no picture. It says HFC unauthorized. Content disable. My account rd3923p doesn't expire til June. Please help!

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myfishtv
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Re: Tech support

Postby myfishtv » Sat May 30, 2015 12:57 pm

does it do that for everything you try to watch?

realgoodeal
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Re: Tech support

Postby realgoodeal » Thu Aug 06, 2015 11:22 pm

Isn't it "hdcp unauthorized access"?

If so just try a new HDMI cable!!

That error indicates that the HDCP handshaking is failing. Bad HDMI cable can be the cause!

hankman1948
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Re: Tech support

Postby hankman1948 » Fri Jun 09, 2017 10:09 pm

Can't go from favorites to channel list with the new guide

Radiosityprime
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Re: Tech support

Postby Radiosityprime » Mon Jun 12, 2017 12:16 am

hankman1948 wrote:Can't go from favorites to channel list with the new guide


If you are on the new EPG guide and on the favorites list. Download the Roku remote app. Link you roku to your app then once on the EPG screen the app has the refresh button and it will get you our of the favorites list.

hankman1948
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Re: Tech support

Postby hankman1948 » Mon Jun 12, 2017 10:16 am

Thx it worked

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blacklabsoftware
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Re: Tech support

Postby blacklabsoftware » Mon Jun 12, 2017 5:44 pm

Looks like roku torched the Radiosity Channel. What do we do now?

Johanagalan
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Re: Tech support

Postby Johanagalan » Wed Dec 04, 2019 9:50 pm

I just download the app and paid for it , but screen still shows activation code
Help plz


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