Paid for subscription renewal, no activation

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Home77653
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Paid for subscription renewal, no activation

Postby Home77653 » Thu Feb 13, 2020 12:05 pm

I followed the steps to renew my subscription and paid for the 6 month package on Monday 2/10 for which I received a confirmation email that it had been paid. As of today I have not received any activation code and my account still states subscription expired. Received an e-mail that I need to create an account and then send that information?? I already have an account and would like the subscription renewed like I paid for 4 days ago please.

Thank you

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myfishtv
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Re: Paid for subscription renewal, no activation

Postby myfishtv » Thu Feb 13, 2020 12:53 pm

click on the support icon at the top and open a support ticket and don't forget to give the username of the code you want to add more time to

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Re: Paid for subscription renewal, no activation

Postby admin » Fri Feb 14, 2020 5:13 pm

Home77653 wrote:I followed the steps to renew my subscription and paid for the 6 month package on Monday 2/10 for which I received a confirmation email that it had been paid. As of today I have not received any activation code and my account still states subscription expired. Received an e-mail that I need to create an account and then send that information?? I already have an account and would like the subscription renewed like I paid for 4 days ago please.

Thank you


Payment will be processed today and your account will be reactivated asap

Mstafford
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Re: Paid for subscription renewal, no activation

Postby Mstafford » Fri Feb 14, 2020 9:26 pm

Same here. I received confirmation email immediately but still expired on the site.


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