Renewed With Paypal, Service Disconnected Anyway

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richb01
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Joined: Fri Jun 07, 2019 9:49 am

Renewed With Paypal, Service Disconnected Anyway

Postby richb01 » Tue Jul 09, 2019 10:43 pm

On Saturday, 6 July, I sent my payment via PayPal. My account expired on 8 July. [Paypal transaction: July 6, 2019 at 9:04:28 PM PDT
Transaction ID: 5RP879435N502812L]

This morning I tried to access Radiosity and my account had been disabled.

I made a similar post this morning to inform the Radiosity team about this situation. For *hours*, this problem was ignored. I tried posting here, I tried opening a ticket, I tried writing to Olfonzo via Paypal and directly to his email.

The response to this was not to re-enable my account, it was to delete my post explaining the problem!!

How completely unprofessional.

Admin- please either refund my money or reactivate my account.

I will also be sharing my experience my experience all over social media and tech web sites that review IPTV.

You will not delete this post or any of my posts. People need to know the poor experience that you give your clients.

Samijolintv
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Re: Renewed With Paypal, Service Disconnected Anyway

Postby Samijolintv » Wed Jul 10, 2019 2:06 am

Have you had any answers yet the same thing is happening with me

richb01
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Joined: Fri Jun 07, 2019 9:49 am

Re: Renewed With Paypal, Service Disconnected Anyway

Postby richb01 » Wed Jul 10, 2019 7:17 am

No, my friend, they are just ignoring me. They were happy take my money, though.

I made a complaint through PayPal. Maybe if enough people complain something will be done.

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myfishtv
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Joined: Thu May 07, 2015 7:09 pm

Re: Renewed With Paypal, Service Disconnected Anyway

Postby myfishtv » Wed Jul 10, 2019 11:57 am

i have sent both you guys a pm (private message) so that i can try to help both of you. the ball is now in your court

richb01
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Joined: Fri Jun 07, 2019 9:49 am

Re: Renewed With Paypal, Service Disconnected Anyway

Postby richb01 » Wed Jul 10, 2019 8:02 pm

OK - finally got reconnected. Thanks!

I've marked the Paypal dispute as resolved.


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