Service down?

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alexcruz71
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Service down?

Postby alexcruz71 » Tue May 07, 2019 9:51 pm

Hi

Seems that nobody can access the service.

Any information we can give our customers?

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timothyturczak2
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Re: Service down?

Postby timothyturczak2 » Tue May 07, 2019 10:05 pm

Back up now

msweet1957
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Re: Service down?

Postby msweet1957 » Tue May 07, 2019 10:12 pm

My service is still down

alexcruz71
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Re: Service down?

Postby alexcruz71 » Tue May 07, 2019 10:49 pm

timothyturczak2 wrote:Back up now


Still down for me and my customers

alexcruz71
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Re: Service down?

Postby alexcruz71 » Tue May 07, 2019 10:51 pm

Just did a force stop, clear cache and it loaded

lmdesantis
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Re: Service down?

Postby lmdesantis » Tue May 07, 2019 11:00 pm

alexcruz71 wrote:Just did a force stop, clear cache and it loaded


How do you do this with a Fire Stick as one of ours is fine and the other is showing a blank screen?

waterfall3698
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Re: Service down?

Postby waterfall3698 » Tue May 07, 2019 11:07 pm

go to settings then go to application,then go to manage installed applications then go to radiosity app and click on the app

lmdesantis
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Re: Service down?

Postby lmdesantis » Tue May 07, 2019 11:55 pm

waterfall3698 wrote:go to settings then go to application,then go to manage installed applications then go to radiosity app and click on the app

Thanks and it worked!

JMCUBED510
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Re: Service down?

Postby JMCUBED510 » Wed May 08, 2019 12:36 am

Mine is still not loading on fire stick. I have performed all tasks above and it still a blank screen.

alexcruz71
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Re: Service down?

Postby alexcruz71 » Wed May 08, 2019 7:42 am

JMCUBED510 wrote:Mine is still not loading on fire stick. I have performed all tasks above and it still a blank screen.

Maybe try uninstalling the application and installing again?

You will need to first make sure that your reseller is available to link account again thou.


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