Where Might My Reseller Credits Be?

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RushDude
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Joined: Mon Mar 19, 2018 3:41 pm

Where Might My Reseller Credits Be?

Postby RushDude » Fri Apr 12, 2019 7:12 am

Hello!

I have had a reseller account for over a year now and purchased 25 reseller credits yesterday using my debit card via Paypal. The charge cleared and was deducted from my account but I have nada to show for it. I have not received an email or anything since. I have 2 customers waiting for their service to come back on. This is my second message regarding this issue. I submitted a ticket as well, but no response yet.

Thank you.

Kindest Regards,

Joe Pritchett

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myfishtv
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Posts: 1886
Joined: Thu May 07, 2015 7:09 pm

Re: Where Might My Reseller Credits Be?

Postby myfishtv » Fri Apr 12, 2019 11:42 am

when you submitted your payment did put the name of your panel so that they know were the credits go to?

RushDude
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Joined: Mon Mar 19, 2018 3:41 pm

Re: Where Might My Reseller Credits Be?

Postby RushDude » Fri Apr 12, 2019 2:31 pm

As far as I know. I can only assume I correctly filled out everything that was asked of me. Would or should that not be a required field? Just saying. I cannot imagine what else I would put down.

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myfishtv
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Posts: 1886
Joined: Thu May 07, 2015 7:09 pm

Re: Where Might My Reseller Credits Be?

Postby myfishtv » Fri Apr 12, 2019 3:15 pm

i have forward your issue to the admin.


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