New account support please

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claragzzg
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New account support please

Postby claragzzg » Wed Aug 09, 2017 10:04 am

Hello, I have made my payment for 1 month service but I haven't received how to activate my account.
How long does it take after payment to activate?

Thank you!

Sassygnome73
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Joined: Mon Jul 31, 2017 5:45 pm

Re: New account support please

Postby Sassygnome73 » Wed Aug 09, 2017 8:18 pm

I am having the same problem.

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myfishtv
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Re: New account support please

Postby myfishtv » Wed Aug 09, 2017 10:09 pm

Sassygnome73 wrote:I am having the same problem.

ok your roku is now unlinked

claragzzg
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Re: New account support please

Postby claragzzg » Wed Aug 09, 2017 10:58 pm

What about me? :(

luvinmyjs5
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Re: New account support please

Postby luvinmyjs5 » Thu Aug 10, 2017 10:31 am

Can't view I've uninstalled and reinstalled and still it's saying piracy

xdfactory
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Re: New account support please

Postby xdfactory » Thu Aug 10, 2017 2:35 pm

Please unlink account rd5565k

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myfishtv
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Re: New account support please

Postby myfishtv » Thu Aug 10, 2017 4:00 pm

xdfactory wrote:Please unlink account rd5565k

post the serial number of your roku here an we will unlink it

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myfishtv
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Re: New account support please

Postby myfishtv » Thu Aug 10, 2017 4:01 pm

claragzzg wrote:What about me? :(

click on the "my account" icon at the top of the forum and see if you have your account ready. if not click on support and open a ticket

claragzzg
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Re: New account support please

Postby claragzzg » Thu Aug 10, 2017 11:13 pm

I open a ticket...they answer me but didn't solve my problem...
:(

julietaa6
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Joined: Sat Aug 05, 2017 6:40 pm

Re: New account support please

Postby julietaa6 » Fri Aug 11, 2017 7:18 am

I also paid on the 6th and still have not received my credit for 6 months. I have opened 2 tickets. Still no service.


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