Wrong Device Activation

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RushDude
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Wrong Device Activation

Postby RushDude » Fri Mar 23, 2018 2:24 pm

I signed up for a month of service last Sunday, but was automatically given a Roku Activation link. I was never prompted to specify my device, which is an Android Mi Box. I need an m3u file. I opened a ticket 3 days ago, and it still has not been corrected. I have also sent a Facebook Messenger and 2 emails to Radiosity and I still do not have service and no one has responded to any of my messages.
Someone please help! Money was taken from my account, nut I have not had any service yet. Thank you.

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myfishtv
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Re: Wrong Device Activation

Postby myfishtv » Fri Mar 23, 2018 4:04 pm

pm me and i will help you the best i can. but there is no m3u and there never will be for radiosity. due to security issues with m3u.

RushDude
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Re: Wrong Device Activation

Postby RushDude » Fri Mar 23, 2018 7:55 pm

From what I understand, Radiosity simply needs to link to my device via the MAC, which is a Mi Box. It should be a pretty simple fix, but the fact no one has done anything with my ticket in 4 days is a major concern. Thank you. I PM'd you also.

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myfishtv
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Re: Wrong Device Activation

Postby myfishtv » Sat Mar 24, 2018 12:11 am

no you didn't but i will pm you

mikedavadi
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Re: Wrong Device Activation

Postby mikedavadi » Sat Mar 24, 2018 8:42 pm

:D
Last edited by mikedavadi on Sun Mar 25, 2018 4:48 pm, edited 1 time in total.

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myfishtv
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Re: Wrong Device Activation

Postby myfishtv » Sat Mar 24, 2018 10:32 pm

pm me i will try to help

sassy
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Re: Wrong Device Activation

Postby sassy » Sun Mar 25, 2018 9:45 am

I need to know if my payment was set to activate my Android? I don't use the Roku, it's too unstable with this service. I paid 2 days ago and I received an email confirming payment. Where is my service?

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myfishtv
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Re: Wrong Device Activation

Postby myfishtv » Sun Mar 25, 2018 3:29 pm

when you paid for a subscription you can use on any 1 device you want. click on the (my account) icon at the top of the forum page there you should see your subscription info


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