Can't link the device

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machtvguys
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Can't link the device

Postby machtvguys » Sat Jun 02, 2018 8:09 pm

I am having trouble linking my account to any firestick or droid device. I keep getting the error on the tv screen after inputting the code on the coumputer. The computer says it was successful however the error shows up on the tv or droid device. I was under the impression that we could link/unlink devices on active accounts. Maybe I'm wrong.


This is the error:
invalid authentication information for your account 'x62.roku586".please follow the player linking again

Thanks

machtvguys
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Posts: 3
Joined: Thu Jun 29, 2017 8:07 pm

Re: Can't link the device

Postby machtvguys » Sun Jun 03, 2018 3:17 pm

It started working. It took a few hours for it to link up. Maybe there is a limit on how often we can link/unlink devices?


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